Mock Business Report for ABC Agency for Blog

        One very worthwhile assignment this past year was creating a proposal for a company, utilizing three styles of formatting.  One was a written proposal; another was a PowerPoint presentation with which to present in front of an audience; and the last was a video with voice narration of that same PowerPoint presentation. Taken from a real life scenario, this assignment was an enjoyable challenge, particularly as it had a very successful outcome with the actual company.

Oral History Interview - Communication Impact on a Former Scientologist

Scientology.  Is it a science? Is it a religion? Or is it a business? Many have never met anyone who has ever been involved in it.  The culture is not that of a nationality or ethnicity, but rather of a religion begun within the United States.  As the subject of this oral history interview is concerned about keeping her identity confidential, she will simply be referred to as V.R.  She was chosen as an interview subject due to the unique culture into which she was recruited, and from which, in her own words, she “escaped.” That dominant culture was Scientology, and its elite sub-group of Sea Org (Wright, 2013). Within these two cultures, V.R. experienced a manner of communicating far removed from any she had experienced prior to her recruitment, but which has impacted her even 30 years after having abandoned the church and its teachings.

Delivering "Bad" News Tactfully and Effectively

For the purposes of a recent Communication Capstone Assignment, the following scenario was to be evaluated in terms of how I would approach an employee, the response I would anticipate, and which conflict resolution techniques I would use.

          The scenario reads as follows: You are a department manager in a mid-sized company that provides technology support services. You have ten employees who are required to maintain a high level of technical expertise and deliver excellent customer service. One of your employees, who has been with the company for two years, is performing at a substandard level and you have received numerous compalinst from customers and coworkers. In addition this employee has displayed confrontation behavior which has created a hostile environment. You must now meet with this employee and deliver an ultimatium regarding the need for immediate improvement or dismissal.